SUPPORT
Cookies Policy
At Turicum Private Bank, we are committed to protecting your privacy and maintaining transparency about how we collect and use data through our website. This Cookie Policy explains how and why cookies may be stored on and accessed from your device when you use or visit our website, www.turicum.com. It forms part of our broader commitment to data protection and sits alongside our Privacy Policy.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the website recognise your device on return visits and enhance your user experience by remembering preferences and gathering anonymised usage data.
Cookies do not harm your device and do not allow us to access other information stored on your device.
Why do we use cookies?
We use cookies to:
- Ensure the website functions as expected.
- Analyse usage patterns and website performance through anonymised data.
- Improve functionality and tailor content to user preferences where applicable.
- We do not use cookies to serve targeted advertising or for behavioural profiling.
Types of cookies and how we use them
Necessary cookies
These cookies are essential to enable core functions such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
| Cookie | Duration | Description |
|---|---|---|
| cookieyes-consent | 1 year | Remembers users’ cookie preferences for future visits. |
| _GRECAPTCHA | 6 months | Helps detect bots via Google’s Recaptcha service. |
| wpEmojiSettingsSupports | session | Ensures emojis render correctly depending on your browser. |
| JSESSIONID | session | Stores a session identifier used by New Relic for monitoring. |
Analytics Cookies
These help us understand how users interact with our website through anonymised data. This enables us to improve usability and performance.
| Cookie | Duration | Description |
|---|---|---|
| CLID | 1 year | Microsoft Clarity – stores user interaction info anonymously. |
| _ga_* | 1 year 1 month 4 days | Google Analytics – stores and counts page views. |
| _ga | 1 year 1 month 4 days | Google Analytics – tracks site usage via a unique ID. |
| _clck | 1 year | Microsoft Clarity – retains user ID and preferences. |
| _clsk | 1 day | Microsoft Clarity – groups page views into a single session. |
| SM | session | Microsoft Clarity – synchronises user IDs across domains. |
| MR | 7 days | Bing – collects aggregated usage statistics. |
Performance Cookies
These measure the performance of key website features to improve user experience.
| Cookie | Duration | Description |
|---|---|---|
| SRM_B | 1 year 24 days | Microsoft Advertising – stores unique ID for analytics. |
Uncategorized Cookies
These are under review and will be categorised once assessment is complete.
| Cookie | Duration | Description |
|---|---|---|
| machine | session | Currently under analysis. Description to follow. |
Managing cookies
You can control or disable cookies through your browser settings. Please note that blocking certain cookies may impact the functionality of the website. For more detailed guidance on managing cookies, please visit www.allaboutcookies.org.
Third-party tools
We use third-party analytics providers, such as Google Analytics and Microsoft Clarity, to collect anonymised website usage statistics. These services help us understand user behaviour to optimise site performance. No personally identifiable information is collected or shared.
Further information
For more details on how we handle data collected via cookies, or to exercise your data rights, please refer to our Privacy Policy or contact our Data Protection Officer via [email protected].
