Privacy Policy

At Turicum Private Bank, we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, and protect personal information through our website, www.turicum.com. It applies to all website visitors and outlines the rights you have under applicable data protection laws.

What information we collect

We collect both personal and technical data when you visit our website.

Personal information

You may choose to provide us with personal information by completing a contact form or emailing us directly. This may include:

• Name
• Email address
• Telephone number
• Any other information you include in your communication

We collect only the minimum personal data necessary to respond to your enquiry or provide the information you have requested.

Technical (non-identifying) information

When you browse our site, certain technical details are automatically collected to help us analyse usage trends and improve website performance. This may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type, operating system, and screen resolution
• Referring website

This information is collected using cookies and third-party analytics tools (see our Cookie Policy) and is anonymised.

How we use your information

We use your information only for the following purposes:

• To respond to enquiries or requests you submit via the website.
• To monitor website usage and performance through aggregated analytics.
• To improve the content, usability, and security of our site.

We do not use your personal information for direct marketing or profiling.

How we protect your information

We take appropriate technical and organisational measures to safeguard your data. These include access controls, secure servers, and encryption.

Your data is processed within the United Kingdom or Gibraltar, and only shared with trusted third-party service providers who meet our standards and data protection obligations.

We retain personal data only as long as necessary for the purpose it was collected, unless a longer retention period is required by law.

Third-party services and links

We use third-party providers for web analytics, including Google Analytics and Microsoft Clarity, to help us understand user interaction. These services collect data in anonymised or aggregated form only. No personally identifiable information is shared with or accessed by third parties for commercial purposes.

Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites.

Your rights

Under applicable data protection law, you have the right to:

• Request access to any personal data we hold about you.
• Correct or update your personal information.
• Request the deletion of your data where appropriate.
• Restrict or object to certain forms of processing.
• Lodge a complaint with the Gibraltar Regulatory Authority (GRA).

If you wish to exercise any of these rights, please contact us using the details below.

Contact

Data Controller:

Turicum Private Bank Ltd

Email: [email protected]

Data Protection Authority:

Gibraltar Regulatory Authority

Website: www.gra.gi

Change to this policy

This Privacy Policy may be updated periodically to reflect changes in regulation or our services. Updates will be published on this page with the revised effective date.

Related Information

To learn more about how Turicum handles personal data beyond website interactions, including account opening, service provision, and client relationship management, please refer to our full Privacy Statement.

This policy is effective as of 15 May 2025.