Inside Turicum

When Inma Sander joined Turicum in September 2004, the Bank was a small organisation of around 20 people. She moved from Credit Suisse to Turicum, joining as a Personal Assistant with HR responsibilities and supporting a wide range of day-to-day functions across the Bank.

Inma’s early role was varied and practical. Alongside HR related duties, she supported management meetings, covered reception when required, organised events, and assisted across departments. Responsibilities were broad, requiring discretion, trust, and close working relationships across the organisation.

As the Bank grew, so did the scope of the role, and Inma was appointed HR Manager. Inma also became Company Secretary in 2006, taking responsibility for board processes and regulatory administration. At that time, much of the work was paper based. Board packs, director applications, and regulatory submissions were prepared in physical form, emails were printed and filed, and faxes were retained as part of formal records. Confidentiality and careful handling of information were always central to the role.

Over more than two decades, Inma has seen Turicum develop into a larger and more complex organisation, with increased regulation, greater use of technology, and more specialised roles. The pace of work has accelerated, and the demands on people have become more visible and, at times, more challenging.

From an HR perspective, Inma has supported colleagues at all levels of the organisation, from junior staff through to senior management and Board level. She believes that while data, process, and structure are essential, they should never overshadow the human experience. Providing reassurance, discretion, and calm during periods of change has been a consistent part of her work.

When considering what encourages long term commitment, Inma points to trust, opportunity, values alignment, and stability. She takes pride in the Bank’s low staff turnover, viewing it as a reflection of thoughtful management, careful recruitment, and a culture where people feel supported. Recruitment, in her view, is as much about cultural fit as technical ability, and creating a respectful, human interview experience is key.

Looking back, Inma is also proud of the progress made in training and development, including the move from informal learning to more structured programmes with clear objectives.

At Turicum, personalised service extends beyond client relationships. It is reflected in how colleagues support one another, how trust is built over time, and how stability is maintained. Inma’s career reflects this approach in practice.

We thank Inma for her many years of commitment and contribution to Turicum and wish her every success in the future.